Sales & Customer Support Specialist
Seeking driven individuals for a full-time sales & support specialist role. CTC offered: 3–4 LPA. Minimum 1 year of experience. Key perks: structured growth, professional setting, and rewarding responsibilities.
Responsibilities and Daily Tasks
As a Sales & Customer Support Specialist, you’ll connect with customers to assist them in choosing the best pets based on their lifestyles.
Your day involves answering queries, offering pet and product recommendations, and meeting sales targets set by the company.
The job requires maintaining accurate records using CRM software and providing exceptional support through phone, chat, and email.
Building relationships with clients is vital as you’ll follow up to ensure satisfaction and long-term loyalty.
You’ll also be tasked with resolving issues quickly while keeping a positive and creative approach to problem-solving.
Key Advantages of the Role
The primary benefit is a stable CTC of 3–4 lakhs per annum, making it attractive for candidates with a year or more of experience.
This job promises opportunities for career growth if you possess strong communication and negotiation skills.
Tech-savvy candidates will find the use of modern CRM tools both challenging and rewarding.
The hands-on experience in sales and customer support opens many future doors in related fields.
Your day-to-day interactions will help you develop unique insight into the growing pet industry market.
Possible Drawbacks
The role involves a performance-driven environment, which can be pressure-filled, especially during peak sales periods.
Expectations on prompt communication and relationship building mean attention to detail is critical at all times.
Some might find handling continuous customer inquiries repetitive, especially when combined with sales targets.
New CRM systems or software sometimes require quick upskilling and flexibility in adapting to changes at work.
Shifts may occasionally be managed to cover customer support hours, so flexibility in work schedule is a must.
Final Verdict
This position at Mr n Mrs Pet is well-suited for individuals seeking long-term growth in the customer support and sales sector.
If you value structured processes, thrive on building client relationships, and want professional development, this job fits your ambitions.
Though the role demands adaptability and strong people skills, the rewards include clear career paths and meaningful engagement within the pet care field.
For those eager to learn and achieve, this could be a great stepping stone in your professional journey.
Overall, recommended for motivated individuals who enjoy direct customer interaction alongside meeting tangible performance goals.
Sales & Customer Support Specialist
Seeking driven individuals for a full-time sales & support specialist role. CTC offered: 3–4 LPA. Minimum 1 year of experience. Key perks: structured growth, professional setting, and rewarding responsibilities.
