Inbound Telecaller
Kickstart your customer support career as an Inbound Telecaller. Enjoy a salary up to ₹25,000, with training, incentives and career growth. Freshers welcome, minimum 12th pass.
If you are seeking your first professional experience in the finance sector, the Inbound Telecaller role is worth consideration. This full-time position comes with a competitive salary range between ₹12,500 and ₹25,000 monthly. The job is open to anyone with a minimum qualification of 12th pass, with no prior experience required. Successful candidates will receive structured training, generous incentives and clear routes for career development.
What You’ll Do Daily
Telecallers will be the primary point of contact for incoming calls, providing customers information about products and services. You’ll assist with account setups and guide clients through application processes. A key part of the job is to resolve customer concerns effectively, keeping satisfaction high. Maintaining detailed records of interactions and ensuring all queries are promptly followed up is also required. Staying up to date with financial service offerings is vital for success in the role.
Main Advantages
This position offers a strong starting salary for entry-level talent, along with attractive performance incentives. Structured training is provided, so you can learn fast and grow quickly. The team you’ll join values collaboration and continuous learning. Exposure to the financial services and broking industry ensures you build a solid foundation. The role is known for supporting freshers eager to build skills and advance professionally.
Potential Drawbacks
The most demanding aspect is working in a fast-paced environment and sometimes during weekends or on rotational shifts. Handling multiple calls and resolving customer concerns within strict timelines can be stressful at times. Long-term career growth may depend on your adaptability and willingness to learn new processes. Pressure to meet KPIs is part of the job, which may not suit everyone.
Final Takeaway
Overall, the Inbound Telecaller role is a practical entry point for those ready to put customer-service and communication skills to use. Structured training, reliable salary and industry growth prospects are significant strengths. However, be prepared for a competitive environment focused on efficiency. If you’re motivated, patient and eager to learn, this job could launch your professional journey in the finance sector.
