Sales Assistant
Take your retail and customer service skills to the next level as a Sales Assistant. Leverage your experience with tiles and flooring products in a permanent, full-time environment.
Imforce Consolidated offers a permanent, full-time Sales Assistant opportunity specialising in tiles and flooring. The salary is market-related, with requirements for 3–4 years’ experience in a similar environment. This position is suited to those with a passion for retail sales, product expertise, and exceptional customer service.
Working in this role means guiding customers through tile, flooring, and finish selections for both residential and commercial projects. It’s a hands-on position in a showroom environment where you’ll provide tailored advice and help customers make informed decisions while maintaining merchandising standards. Candidates should be comfortable communicating in person and by phone, handling sales processing, producing quotations, and supporting inventory control procedures.
This role is ideal for candidates who enjoy dynamic, customer-facing work and thrive in organised, neat spaces. Being social media savvy is an added advantage, helping you connect with modern buyers and promote in-store offers efficiently.
Day-to-Day Responsibilities
As a Sales Assistant, you’ll assist customers with product selections, focusing on tiles, adhesives, trims, and related materials. You’ll be responsible for recommending solutions that suit customer budget and style preferences. Expect to provide accurate product and pricing information, greet customers warmly, and support them throughout their journey.
Regular duties will include handling customer enquiries both in person and via telephone. Maintaining well-organized, attractive product displays falls within your responsibilities. You’ll also help with inventory control and participate in periodic stock takes, ensuring product availability and efficient showroom operations.
Preparing quotations, managing sales paperwork, and staying current with product knowledge will be vital to your daily tasks. Delivering excellent customer service is emphasised, as is keeping the showroom clean and inviting. Clear communication skills are essential, both for persuasive sales interactions and effective teamwork with colleagues.
Finally, being able to thrive in a fast-paced retail setting, where multitasking is required, is crucial for success in this job.
Key Advantages
A major benefit of this Sales Assistant role is the opportunity for varied, people-oriented work. Each customer brings a new challenge and a different set of needs, making each day diverse and engaging. The chance to use and develop sales, product, and social media skills is valuable for your personal and career growth.
Because the job covers a wide range of skills, from product advice to merchandising and inventory, you may leave each day with a sense of accomplishment from helping customers and supporting the business. The role’s permanency and focus on specialisation contribute to job stability, something many candidates are seeking.
Possible Downsides
The customer-facing nature of the job, while rewarding, can be demanding. You’ll occasionally encounter difficult clients and repetitive queries. There can also be pressure to meet sales targets and to maintain high standards of organisation and communication on busy days.
Another con is the requirement for retail or hardware experience, which may limit access for some applicants. Additionally, as with many showroom roles, you’ll be on your feet for prolonged periods, which may not suit everyone.
Final Verdict
If you’re looking to step into a specialist retail role with room to develop your sales and customer service abilities, this Sales Assistant position at Imforce Consolidated offers a promising opportunity. It combines product expertise, customer engagement, and stability in a reputable environment.
