Operations Office Manager
Take charge of daily office functions, lead telesales and admin teams, manage orders and staff. Hands-on role with a supportive environment and clear growth pathways.
The Operations Office Manager role offers a steady monthly salary of R14,000–R16,000, with a full-time, on-site arrangement. This position comes with a 6-day work week, where working hours are Monday to Friday, and a short Saturday session is required.
This hands-on role expects you to manage a team including telesales, debtors, and purchasing departments, while directly supporting daily office operations. The atmosphere is dynamic, requiring you to stay calm and focused under pressure.
Key Responsibilities
Day-to-day, you’ll be ensuring office efficiency by supervising staff and coordinating critical operational functions. Much of the job centres on telesales and fast-paced customer service, including order processing and managing multiple channels of communication.
Expect frequent interaction with the logistics and warehousing teams, maintaining reporting standards, and resolving operational challenges promptly. Excellent organisation and multitasking abilities are crucial for success.
You’ll provide direct support to the team, acting as a bridge between departments. Carrying out management instructions and driving improvement initiatives are also central tasks.
Previous office administration and people management experience is required, and a working knowledge of Microsoft Office is essential.
Highlighted Advantages
This job offers a vibrant work environment where proactive managers can thrive. You’ll have real influence over office operations and a visible impact on business outcomes.
The role provides a clear structure and reasonable salary, suitable for candidates seeking hands-on leadership opportunities. Working with an energetic and diverse team makes each day interesting and challenging.
Potential Drawbacks
The role demands a firm, emotionally mature manager who can handle pressure, as the office environment can be intense and dynamic.
You’ll work on Saturdays, and the multitasking requirements may feel overwhelming at times, especially during peak periods or when operational issues arise.
Final Thoughts
The Operations Office Manager post is well-suited for experienced office leaders seeking a practical and impactful position. If you’re proactive, detail-oriented, and ready to take charge, this role could be a rewarding next step in your career.
