SPA Reservationist (Back-up SPA Therapist)
Full-time role with basic salary of R12,000 p/m plus commissions, incentives, and staff transport. Dual function: reception duties and hands-on treatments. Ideal for well-groomed professionals.
The SPA Reservationist (Back-up SPA Therapist) position is a sought-after full-time opportunity, offering a basic salary of R12,000 per month. Employees also enjoy treatment and retail commissions, group incentives, staff transport, and employee benefits. Shifts rotate through the week, with some weekends and major holidays included, making flexibility essential for this role.
Day-to-Day of a SPA Reservationist (Back-up SPA Therapist)
This unique dual role blends guest-facing reception duties with hands-on therapy treatments. Key responsibilities include managing bookings, handling cash-ups, and engaging directly with clients both in person and over the phone.
As a SPA Reservationist, you will also carry out a variety of beauty and wellness therapies, while confidently using SPA software to ensure accurate documentation and reporting.
Sales orientation is important, as you’ll be expected to upsell treatments and products. A minimum of two years’ relevant experience, excellent grooming, and professional communication skills are must-haves for success here.
Strong multitasking and prioritising skills are regularly tested, especially in a busy environment where accuracy in bookings and payments is key. The ability to stay composed under pressure is highly regarded.
This role is best suited to certified beauty professionals who thrive in both administrative and therapeutic work, and who value creating positive guest experiences every day.
Pros of Working as a SPA Reservationist (Back-up SPA Therapist)
One major advantage is the clear structure of shifts and regular days off, allowing for some work-life balance. The company supports staff with group incentives and transport perks.
Commissions on both treatments and product sales offer real earning potential beyond the basic salary. There’s also professional growth here, bridging guest administration with luxury wellness services.
Cons of the Role
Like many hospitality roles, the shift pattern includes weekends and holidays, which can impact family and social plans. Extended hours may sometimes be required during busy seasons.
Performance expectations remain high, particularly in multitasking, sales, and maintaining high service standards. The need for flexibility and adaptability is constant throughout your tenure.
Our Verdict
If you have a passion for wellness and guest service, and you’re excited about combining spa therapy with administration, this role offers a rewarding blend of tasks and benefits. It suits confident, qualified, and highly presentable professionals looking for steady income and growth in the beauty industry.
