Supervisor Sales Operations – Lead and Optimise FMCG Routes | Full-Time, Growth Opportunity

If you are looking for your next leadership step in the fast-moving consumer goods (FMCG) industry, this Supervisor Sales Operations role offers a rewarding challenge.

This full-time vacancy puts you in charge of both people and operational processes. The position requires strategic oversight, daily team management and dedication to customer satisfaction.

Applicants must bring supervisory experience in FMCG, solid computer skills, and a passion for driving results. Expect to work on-site in an energetic, pressurised environment, possibly on weekends and public holidays.

Day-to-Day Responsibilities

Daily route management for a busy bakery delivery operation is at the heart of this job. You’ll allocate drivers and vehicles appropriately each day for maximum coverage and efficiency, and then monitor adherence to planned routes.

Expect to consistently coach your team of Salesman Drivers and Sales Assistants in both performance and customer service, ensuring operations run smoothly.

Accurate, timely reporting to management on key performance indicators is a fundamental part of the work, as is using route planning technology and DRM (Delivery Route Management) systems.

Managing assets such as crates and avoiding driver shortages are ongoing, hands-on tasks. You’ll also use telematics software to monitor both route efficiency and vehicle usage.

With this comes the responsibility to boost route profitability, address any operational challenges, and ensure that all supporting systems remain functional.

Why Consider This Vacancy?

The position stands out for its variety and scope, stretching from direct team leadership to data-driven decision-making.

Gaining hands-on experience with route planning and telematics technology is invaluable for career growth within FMCG or logistics.

Employees often cite strong teamwork and clear targets as rewarding aspects of similar roles. Performance is recognised, with clear KPIs and regular feedback.

As operations run round the clock, you’ll benefit from a dynamic work environment that challenges and develops management skills.

On-the-job training in advanced systems, as well as an opportunity to impact business outcomes directly, should attract ambitious candidates.

Potential Challenges

The role is demanding and requires accuracy under pressure, particularly when coordinating logistics during busy delivery periods.

Weekend and public holiday shifts may be required. Those seeking a standard 9-5 role may find this challenging.

Effective people management is essential, as is patience with rapidly changing delivery priorities and last-minute requests.

Meeting targets hinges on aligning your team and adapting quickly to issues on the ground, including asset losses and delays.

You’ll need resilience and a real interest in operational excellence.

Verdict – Is This Job For You?

If you aspire to step confidently into FMCG operations management and thrive on solving problems in real time, this job is a top contender.

The emphasis on both people and performance, and access to evolving tech tools, creates a unique platform for career development.

If you’re motivated by visible results and enjoy mentoring staff in a busy, outcome-driven workplace, you’ll find this position both fulfilling and challenging.

Apply today if you’re eager to join a leading brand and influence the flow of goods and service delivery on a large scale.